At Beautyzo, we are committed to ensuring customer satisfaction by offering a 20 Days Replacement Warranty on selected products. If you receive a damaged, defective, or incorrect item, you can request a replacement within 20 days of delivery. To qualify, the product must be unused, in its original packaging, and accompanied by proof of purchase. Please note that items showing signs of use, physical damage caused by misuse, or missing original packaging may not be eligible for replacement. Certain hygiene-sensitive products may also be excluded from this policy. To request a replacement, simply contact our support team with your order details and clear images of the issue. All claims are subject to verification and approval by Beautyzo.

Refund Note – Beautyzo At Beautyzo, customer satisfaction is important to us. If you wish to request a refund, please ensure that the product is not damaged, unused, and in its original condition. Refund requests will only be accepted if the customer provides a valid reason for the return. Beautyzo reserves the right to approve or reject any refund request after reviewing the product condition and the provided reason.

Please note karen ke yeh specific product seedha China se ship kiya jata hai. Is wajah se, delivery standard local shipping timelines se zyada waqt le sakta hai. Is item ke liye estimated delivery time taqreeban 20–30 business din hai, jo logistics aur customs processing par depend karta hai.Hum aap sy darkhwast karte hain ke meherbani kar ke order place karne ke baad sabr aur tahamul se kaam lein. Mutmaeen rahain, hum is baat ke liye pur-azm hain ke aap ka order mehfooz tareeqay se aap tak pohanchay aur hum aap ke sy hamari service par bharose ki qadr karte hain.

For any order return request, customers are required to pay applicable return handling charges before the return process can be initiated. For products shipped within Pakistan, a fixed return charge of PKR 200 will apply. For products delivered from the UAE, a return charge of 5 AED is mandatory. These charges must be paid by the customer in all cases without exception. Returns will only be processed once the applicable return fee has been successfully received and verified. Please ensure that all return requests comply with our policy guidelines. We reserve the right to reject or cancel any return request that does not meet the required conditions or where the return charges are not fulfilled.