We offer a 7-day replacement warranty from the date of delivery. If you receive a damaged, defective, leaked, incorrect, or expired product, you may request a replacement within 7 days. To process your claim, please provide your order number along with a clear unboxing video and product images. The product must be unused, in its original packaging, and include all accessories or seals (if applicable). Replacement requests will not be accepted for products damaged due to misuse, mishandling, or normal wear and tear. Once your claim is verified, we will arrange a replacement for the same product or an equivalent item if it is unavailable.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

This order will be ship through our Cash on Delivery (COD) service. Please verify that the package is sealed and in good condition before accepting it. The total amount shown on your invoice must be paid to the courier at the time of delivery. Kindly ensure the exact payment is ready to help speed up the delivery process. If the parcel appears damaged, opened, or tampered with, please refuse delivery and contact our customer support immediately. After successful payment and acceptance, the order will be considered delivered. We appreciate your trust in Beautyzo.com and look forward to serving you again. Thank you for shopping with us