Return Policy
We want you to love what you ordered. If something is not right, here is how we make it right.
Damaged or Incorrect Items
If your order arrives damaged or with the wrong item, contact our support team within 7 days of delivery with your order number and photos, and we will arrange a replacement or refund.
Beauty & Hygiene Products
For hygiene reasons, opened or used beauty products (including lip products, skincare and applicators) cannot be returned unless they are faulty.
How to Start a Return
Reach out through the contact details in our footer with your order number. Our team will guide you through the next steps.
Questions? Contact us